Snappy Gifts Operations & Account Manager Position

We are looking for an Operations & Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. The position also includes operations and administration work. This position is in NYC.


  • Operating as the lead point of contact for any and all matters specific to your customers
  • Building and maintaining strong, long-lasting customer relationships
  • Overseeing customer account management
  • Operations work such as handling orders and creating demos
  • Sourcing of gifts from retailers and inserting them into our system
  • Helping in organizing conferences and events


  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Ability to multi-task under pressure in an agile environment
  • Fast learner, problem solver, with great attention to details
  • Communicative team player, yet comfortable with independently owning a project end-to-end

Do you have what it takes? Send your resume to:

About us:
Snappy Gifts helps companies recognize their team members with personalized and joyful gifts.

Work directly with the CEO and assist in many different tasks. We are looking for a team player that will be a part of our growing family 🙂

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